support
starts here
For patients and caregivers who need non–English–speaking support, your Patient Navigator can facilitate communication using a knowledgeable interpreter for your specific language.
Browse below to discover what my bluebird support and your Patient Navigator can provide.
For patients and caregivers who need non–English–speaking support, your Patient Navigator can facilitate communication using a knowledgeable interpreter for your specific language.
Browse below to discover what my bluebird support and your Patient Navigator can provide.
Quick links:
As you or your loved one explores the bluebird bio gene therapy treatment journey, there’s a lot to think about. That’s why we provide you with your own Patient Navigator—a person knowledgeable about bluebird bio gene therapies who will be your primary point of contact at my bluebird support as they guide you through your treatment journey.
navigating education
navigating education
We understand that you’re motivated to learn as much as you can about bluebird bio’s gene therapies designed to treat genetic diseases. And we’re here to provide valuable information so you can talk with your healthcare provider and team to make informed decisions.
Your Patient Navigator is committed to sharing their knowledge with you by providing:
Resources related to your genetic disease
Information about the bluebird bio treatment process
Locations of Qualified Treatment Centers (QTCs)—hospitals where bluebird bio gene therapy is administered
Answers to your questions you may have, including concerns about healthcare insurance or treatment planning
Connect with a patient advocacy organization
Connect with a patient advocacy organization
Sometimes it can be an incredibly valuable experience to engage with people who are going through a similar disease experience. From sharing stories to providing educational resources and support, there’s a lot that patient advocacy organizations can help with.
Your Patient Navigator will stand by you and provide you with a list of patient advocacy organizations related to your genetic disease.
Sometimes it can be an incredibly valuable experience to engage with people who are going through a similar disease experience. From sharing stories to providing educational resources and support, there’s a lot that patient advocacy organizations can help with.
Your Patient Navigator will stand by you and provide you with a list of patient advocacy organizations related to your genetic disease.
navigating insurance
navigating insurance
From how health insurance works to important benefits information, your Patient Navigator can guide you through this process and even work with insurance companies on your behalf. Along with your Patient Navigator, your health insurance provider and doctor’s office staff will collaborate and offer guidance to answer your questions. Your Patient Navigator may also be able to provide information in these areas:
Supporting you through a benefits investigation and exploring your full range of coverage
Determining which QTC is in-network with your insurance provider
Offering guidance to you and your care team through the insurance process (including help with claims and appeals information)
Helping with potential sources of support for eligible and underinsured patients
Need additional financial support?
We may be able to help
Cost can be a significant barrier to accessing treatment. If your health insurance doesn’t cover the full cost of gene therapy, bluebird bio may be able to help. Your Patient Navigator can review any financial assistance that may be available and determine if you qualify for any of these financial assistance programs. They may also be able to work to provide information related to treatment cost and the specific benefits available through insurance, if available.
Need additional financial support?
We may be able to help
Cost can be a significant barrier to accessing treatment. If your health insurance doesn’t cover the full cost of gene therapy, bluebird bio may be able to help. Your Patient Navigator can review any financial assistance that may be available and determine if you qualify for any of these financial assistance programs. They may also be able to work to provide information related to treatment cost and the specific benefits available through insurance, if available.
navigating treatment
navigating treatment
There’s a lot that goes into the bluebird bio gene therapy treatment process. Rest assured, my bluebird support is here to help. Your Patient Navigator is ready to collaborate with your care team to prepare you for the treatment process, answering your questions along the journey.
While we provide an overview of what the treatment process may look like, and how my bluebird support can help along each phase, it’s essential to work with your care team at a QTC—a specialized hospital trained to administer bluebird bio therapy—to establish your own treatment journey.
There are 3 main phases to your treatment. With each phase, there are ways we can help.
Pre-treatment
Pre-treatment
This phase begins after you and your doctor have decided a bluebird bio gene therapy treatment may be right for you. After that, we can help connect you with a QTC that has the expertise, infrastructure, and care teams needed to deliver bluebird bio gene therapy to patients.
my bluebird support can help by:
- Providing detailed information on the treatment journey, so you know what to expect and can prepare for each step along the journey
- Locating a QTC where you’ll receive your gene therapy
- Support in addressing non-clinical barriers to treatment access
To start accessing the benefits of my bluebird support, you will need to contact your Patient Navigator. This person is knowledgeable in bluebird bio gene therapies and will be your main point of contact for my bluebird support. You can rely on your Patient Navigator to help you in a variety of ways.
Treatment
Treatment
At this phase, you will receive gene therapy under the guidance of your doctor and care team at a QTC.
my bluebird support can help by providing educational resources to help you feel supported and empowered throughout the treatment process.
Post-treatment
Post-treatment
After gene therapy treatment, patients will need to stay in the QTC for several weeks to monitor recovery. Healthcare professionals and care teams will determine when patients have recovered and are well enough to return home.
my bluebird support can help by providing educational resources to serve as a starting point for discussions with your healthcare team.
